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Austria - FACTS + FIGURES

Hospital Treatment

Out-patient treatment can be obtained in hospital casualty wards. For in-patient treatment, a doctor will normally refer you to a public hospital, where you must present an admission voucher provided by the doctor. In an emergency, give your passport to the hospital administration which will then confirm with the Insurance Office that the costs of standard class treatment will be met. A small daily charge will be made for each of the first 28 days in hospital.
If you are treated privately, whether at your own request or because of an emergency, you may be entitled to a refund from the Regional Health Insurance Office of special amounts which vary from hospital to hospital.

For EEA nationals, an E111 is required. If you consult a private doctor, you may receive a refund for part of the costs but not for the private fee.

Pharmacies:

Open: Mon - Fri from 8am - noon and 2pm - 6pm, Sat from 8am - noon. A notice is put up at every pharmacy about night, weekend and holiday shifts.

Urlaubsservice

Österreich: 0810 101818
Deutschland: 0180 2101818
Schweiz: 0842 101818
E-Mail: urlaub@austria.info
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